smarty error when viewing stats under My Jobs
Submitted by gtremblay on Sat, 10/27/2007 - 18:52.
AdvoKit Development
I think this error may be related to removing a previous filter, and replacing it with a new filter (just a guess). a job was created to call voters in a particular precinct and a filter was applied. There are two things that appear to be errors in the screen that is displayed when one clicks on the particular job under My Jobs on the left side of the interface.
The first error is that under the Cumulative Voter Filter, 0 Voters is displayed, when in fact there should be hundreds of voters.
The second error is that in this same screen under the category of Stats, the following error message is displayed:
Warning: Smarty error: unable to read resource: "qstats-inc.tpl" in /home/spring12/advokit_files/NW/files/Smarty.class.php on line 1109
is it possible that errors REA patch available to fix this problem? any ideas?
thanks in advance for your help...
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Smarty error
Submitted by gtremblay on Mon, 10/29/2007 - 20:21.
Thanks Pat for the quick reply. I'm sorry I didn't reply earlier but yesterday was Ron Paul day around here, we had The Man for 3 events, and they went great.
The version on the login screen is listed as 1.9.1507. It makes sense that the template file just isn't there, but I don't have access to the server and directories to confirm that. Given the rev, please let me know what the easiest fix is. We are bordering on desperate to get this tool running, it will be fantastic when we are up !
Perhaps the filter problems will disappear when the template file is installed (wishful thinking?)
george
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Simplest to just grab the missing template file
Submitted by patdunlavey on Tue, 10/30/2007 - 21:32.
While there would be much to gain in upgrading the entire installation to the current revision, there would be some database upgrades required. Not difficult, but a little more involved.
The simple solution though is to just get the missing template file at https://svn.advokit.net/repos/advokit-installer/trunk/templates-raw/qstats-inc.tpl and put it into the ../templates/raw/ directory on your server. That will fix the smarty error.
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Smarty error from missing file; workaround in the filter error
The smarty error is most likely due to the qstats-inc.tpl file being missing in your installation. There was a period of about 1 1/2 weeks after I committed code that relies on qstats-inc.tpl where I didn't notice that I'd failed to commit this template file. I was fixed as of revision 1526. If you tell me which revision of the installer you used, I can suggest whether it's ok just to grab the template file, or whether it would be necessary to run the installer again (using the "refresh files" mode) to update all the application files.
The cumulative filter error is not so cut and dried. When you applied the filter and the little progress screen flashed, did you happen to notice the number of voters it said were added into the filter? If it was zero, and you're sure you should be getting many, then odds are that you've encountered a fairly random bug in the filter caching code that we haven't gotten a handle on yet. The workaround is to go to the top of your org tree (the campaign) and add a filter there (any filter), and then clear it (assuming you don't actually want a filter there). This forces all the filter caches to be regenerated.